+254 722 374 800 / +254 731 374 800 info@terrycarrental.com

DRIVER’S LICENSE
The hirer and/or authorised driver must have held a full and valid driving licence for a minimum of 2 years up to and including the time of hire and that licence must bear no current endorsements during the last two years. A driving licence from the country of residence or an International Driver’s Permit is generally acceptable, provided valid as above

DRIVER
The hirer and/or authorised driver must be over 23 years of age and under 70 years of age. The hirer and/or authorised driver must also be in possession of a proper means of identification other than a driver’s licence.

INSURANCE
A compulsory daily insurance charge is payable by the hirer. All our vehicles are insured but in all cases, the hirer is responsible for repairs arising from damage caused by carelessness.

CAR HIRE AGREEMENT
Self drive cars are hired subject to the company’s standard form of agreement notwithstanding the above conditions the company reserves the right to refuse a hirer at anytime without assigning any reason.

SECURITY
The vehicles must be locked when unattended.The vehicle must not be parked in a public area for long periods.The hirer is responsible for the security of the vehicle.
Theft Protection Insurance
The Hirer’s liability for theft of the vehicle is automatically covered subject to the terms and conditions of the car hire contract

Collision Damage Waiver
The Hirer’s liability for damage to the vehicle is automatically covered subject to the terms and conditions of the car hire contract.Damage to tyres, windscreen and underneath of the vehicle is not covered.

Excess Liability Waiver
Excess waiver is available for certain vehicles. This insurance cover protects the hirer/driver of having to pay any excess fees brought about by damage and /or loss to the vehicle.

TERMS OF PAYMENT
A deposit of 25% Payments can be made by TT Telegraphic transfer,direct to our accounts or charge cards i.e.Visa and Mastercard at a bank surcharge of 7%.The balance is payable while picking up the car,and the total cost of the rental will be charge on completion excluding fuel.

Cancellation
In the event of cancellation or variation of Services for whatever reasons the Company shall be entitled to charge cancellation fees as set out hereunder:
– Cancellations received between 35 days and 15 days prior to commencement of Services shall be charged at 33% of the total cost of services except when the reservations are over peak or festive periods such between the dates 23 rd December to 2 nd January of any given year, where the applicable cancellation fee may be 100 % of the total cost of services.
– Cancellations received between 14 days and 5 days prior to commencement of services shall be charged at 50% of the total cost of Services.
– Cancellations received within 4 days [96 hours] or less prior to commencement of Services shall be charged at the full cost of Services.

A Deposit of Ksh 60,000 will be required in cash or by charge cards i.e.Visa and Mastercard,this is refundable on completion of the hire.All goverment taxes will be applied in all payment of the said services.

Chauffeur Services
Chauffeur services will be charged at US$20 per day inclusive of meals within Nairobi or Mombasa, between 06:00 hrs to 19:00 hrs. Overtime will be charged at US$10 for the next 5 hours till 00:00 hrs.Chauffeur services will be charged at US $ 18 per day inclusive of meals and accommodation, for all other places in Kenya between 06:00 hrs to 19:00hrs. Overtime will be charged at US$ 8 for the next 5 hours till 00:00 hrs.